Registration, verification and sign-in, explained in the order you will meet them, with fixes for the problems that stop people getting in.
Nothing is reviewed by hand before you can look around. The form is submitted, the confirmation email is clicked, and the lobby opens in the same session.
Two conditions sit behind that speed. You must be of legal age, and you must be in a country the licence permits, and both are confirmed properly before a first withdrawal is released.
The button on this page leads to the official registration screen. The layout is identical on a handset and on a computer.
Give an email address, a password, your legal name and your date of birth. Choose the account currency here, because it is fixed afterwards.
Tick the age and terms boxes, then open the confirmation email and follow the link inside it.
Open the cashier, pick a method, and deposit enough to qualify. The welcome match attaches to that payment on its own.
Identity checks are a licence obligation, not an obstacle invented by the operator. The checks confirm that you are old enough to gamble and that the money leaving the account belongs to you.
Three documents cover nearly every case. A passport or driving licence proves identity, a recent bill or statement proves the address, and a masked image of the payment card proves ownership of the funding method.
Checks usually complete within a day or two once the files are legible. Photograph the whole document with all four corners visible, and send an image rather than a scan buried inside a text file.
Start the process before you plan to withdraw. The first payout is the point where an unverified account stalls, and nobody enjoys waiting at that moment.
Most failures come from four causes. A mistyped password, an unconfirmed email address, a browser filling in an old saved value, or a two-factor code that has already expired.
Work through them in order. Use the password reset link first, then check the spam folder for the confirmation message, then clear the saved credentials and type them by hand.
If the page itself will not load, try a different browser or turn off any VPN. A connection routed through another country can look like an access attempt from a blocked territory and be refused.
Accounts are also locked after repeated failed attempts. Live chat can lift that lock once identity is confirmed, and the team is reachable at any hour.
Two-factor authentication is the single most useful setting available. Enable it on the day you register, and store the recovery codes somewhere other than the phone that generates them.
Avoid signing in over public wireless networks, and never reuse a password from an email account or a shop. Withdrawals go only to a method registered in your own name, which limits the damage if credentials are ever stolen.
The BitStarz Casino account opens in a few minutes, and the welcome match lands with your first qualifying deposit.
Join NowNo. One account per person and per address is permitted, and duplicates are closed with any bonuses removed.
The usual reasons are an existing account on the same details, a restricted country, or a name that does not match the identity document. Support can say which applies.
Contact details can be updated at any time. Your legal name and the account currency are locked once verification has run.
Check the spam folder first, then request a new message from the sign-in screen. Corporate mail filters block these messages more often than personal ones do.
Typically a day or two after clear documents arrive. Blurred photographs and expired bills are the main causes of delay.
Use a stored recovery code. Without one, support will restore access only after further identity checks.
Yes. The form is submitted over an encrypted connection, and documents are retained under the conditions of the operating licence.
Yes. Account settings offer self-exclusion and closure, and support will process a permanent request on request.
Chat support is staffed at every hour and will talk you through any field on the form. Set a deposit limit while you are in the settings, before the first session rather than after it.
